Privacy Policy

Last Updated: January 2024

At Kalyn, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using the App, including:

• Account Information: User ID, profile information, and preferences
• User Content: Posts, comments, messages, photos, and other content you create or share
• Event Information: Details about events you create or participate in
• Location Data: Swimming spots you visit, locations you share in posts, and event locations
• Communication Data: Messages, voice recordings, and other communications with other users

1.2 Automatically Collected Information

When you use the App, we may automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: How you interact with the App, features you use, time spent in the App
• Location Information: GPS coordinates when you use location-based features (with your permission)
• Technical Data: IP address, app version, crash reports, and performance data

1.3 Permissions We Request

The App may request access to:

• Camera: To capture and share photos of your swimming moments
• Photo Library: To select and share existing photos in posts and events
• Microphone: To record and send voice messages in chats
• Location Services: To show nearby swimming spots and enable location-based features

You can control these permissions through your device settings at any time.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App's features and services
• Create and manage your account
• Enable social features, including posts, comments, and messaging
• Show you relevant content, including nearby swimming spots and events
• Provide AI coaching assistance and personalized recommendations
• Send you notifications about events, messages, and other activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms & Conditions
• Analyze usage patterns to improve user experience

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Public Information

Content you post publicly (such as posts, comments, and event information) is visible to other users of the App.

3.2 With Other Users

When you interact with other users (through messages, comments, or events), they may see your profile information and the content you share.

3.3 Service Providers

We may share information with third-party service providers who help us operate the App, such as:

• Cloud storage and hosting services
• Analytics and crash reporting services
• AI service providers for the coaching feature

3.4 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.

3.5 Safety and Security

We may share information to protect the safety, rights, or property of Kalyn, our users, or others, including to prevent fraud or abuse.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your data is stored on secure servers and is encrypted in transit. We retain your information for as long as necessary to provide our services and comply with legal obligations.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your personal information through the App
• Correction: You can update or correct your profile information at any time
• Deletion: You can delete your account and request deletion of your personal information
• Content Control: You can delete your posts, comments, and other content you've created
• Privacy Settings: You can control who can see your content and contact you
• Location Services: You can disable location services through your device settings
• Notifications: You can manage notification preferences in the App settings

6. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

7. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to these countries.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.

11. Your Consent

By using the App, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use the App.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Thank you for trusting Kalyn with your information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.